Contact
A person reads these.
Not a ticket queue and not a bot. Tell us what you need and we will tell you honestly what is possible — including when the answer is no, or not by that date.
Write to us
The more specific you are, the shorter the conversation. Measurements, an order reference, the date of the wedding — all of it helps.
Answered already
Three things we are asked constantly. Each has a page, and a page does not keep you waiting for a reply.
Where is my order?
Your reference and the email you ordered with will show you exactly where it is.
Track an order →How do I look after it?
Zardozi, vermeil and lab-grown stones each want something different.
Care & authenticity →